Privacy policy

Personal Data Information

Data Controller
Laura Rodríguez, owner of this website and the Idealium brand.
Contact email: info@idealium.es

Why and for what purpose we process your personal data

1. Processing necessary for the performance of a contract
We use your data to inform you about the purchase of products and services, to maintain and fulfill the contract, and, where necessary, to assess the risk of fraud.

2. Processing based on your consent
Only when you have given your explicit consent through the relevant checkbox in our forms:

  • Carrying out commercial actions and marketing communications.
  • Creating a commercial profile from your data in order to offer products that may be of interest to you, send greetings on special dates, include you in loyalty programs, invite you to contests, etc. Such commercial actions will be carried out electronically.

3. Processing based on legitimate interest

  • Sending general or personalized commercial communications to offer products or services of potential interest, by electronic means.
  • Recommending products or services based on your past purchases or abandoned carts.
  • Preventing, investigating, or detecting fraud by processing and/or sharing your data with third parties when necessary.
  • Anonymizing your data for statistical and behavioral modeling purposes.
  • Sharing your data with partner companies (e.g., couriers) when necessary for contract fulfillment.
  • In the event of non-payment or disputes, communicating your data to creditworthiness agencies (such as Experian and/or Asnef), always in compliance with applicable legal safeguards, as well as to legal professionals for proper case management.

You may object to any of the above legitimate interest processing activities by contacting us at the address indicated above, explaining the reasons for your objection.

4. Processing for compliance with legal obligations
We may process your data to comply with applicable legal and tax obligations, such as anti-money laundering and counter-terrorism laws, tax settlements, and requests from public authorities.

How we obtain your data

Idealium obtains your data through the information you provide when contracting or maintaining products and/or services with us, either directly (e.g., purchases, inquiries) or indirectly (e.g., browsing activity on our website).

How long we keep your data

We will retain your personal data only as long as it is necessary for the purpose for which it was collected.

  • If you close your account, you may:
    • Maintain your consent for marketing communications (we will continue processing your data for those actions until you revoke consent).
    • Revoke consent for marketing communications (we will block your data).

Once blocked, Idealium will not access your data except to make it available to competent Public Administrations, Courts, or the Public Prosecutor for potential legal responsibilities. After the applicable statutory periods, your data will be physically deleted.

Who receives your data

We may share your personal data with:

  • Commercial partners for marketing purposes and to comply with legal obligations.
  • Public authorities such as the Tax Agency, Courts, and competent regulators when legally required.
  • Creditworthiness agencies (such as Experian and/or Asnef) in case of non-payment or disputes.
  • Service providers acting on behalf of Idealium (logistics, IT, legal advice, professional services, maintenance, technology providers, etc.).

Your rights

You have the right to:

  • Access, rectify, delete, and port your data.
  • Restrict or object to processing.
  • Not be subject to a decision based solely on automated processing.
  • Withdraw your consent at any time.

To exercise your rights, email info@idealium.es, including a copy of your national ID card or another official identification document.

Complaints

You can always contact Idealium’s Data Protection Officer at info@idealium.es

If you disagree with our response, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es, or with your local data protection authority.

Cookies Policy

The user is informed that this Site uses cookies and/or similar technologies that store and retrieve information when browsing (“cookies”).

What are cookies?

Cookies are small files stored on the user’s device when browsing online (via websites, apps, etc.). They may serve various purposes, such as recognizing you as a user, learning about your browsing habits, or showing you personalized advertising.

The Site is accessible without enabling cookies, but disabling them may limit some services or prevent proper operation.

Data protection and cookies

In some cases, cookies may involve the processing of personal data. Except for those necessary for site operation, such processing will only take place if you have consented after being provided with clear and complete information.

Cookie use authorization

By accepting this Cookies Policy, and where you have consented, Idealium uses cookies as described below. You may modify or reject them at any time, except for technical or preference cookies necessary for the basic functioning of the Site.

Types of cookies used

By purpose

  • Preference or customization cookies: remember information such as language, search results, region, etc.
  • Analytics or measurement cookies: track user behavior, measure site activity, and help improve services.
  • Behavioral advertising cookies: store information on browsing habits to create profiles and show tailored ads.

By entity managing them

  • First-party cookies: sent from the domain of the Site.
  • Third-party cookies: sent from a domain managed by another entity processing data collected through cookies.

By duration

  • Session cookies: temporary, deleted when the user closes the browser.
  • Persistent cookies: remain on the device and can be accessed for a defined period.

How to manage or delete cookies

You can revoke or adjust your cookie consent anytime through your browser settings.

Guides for major browsers:

  • Internet Explorer: Tools → Internet Options → Privacy
  • Firefox: Preferences → Privacy & Security → Cookies
  • Safari: Preferences → Privacy
  • Chrome: Settings → Privacy and Security → Cookies and other site data

You may also use tools such as “Do Not Track” to block tracking cookies.

Policy validity

This Cookies Policy was last updated on January 1, 2021 and may be updated when required by law or if there are changes in the use of cookies on the Site. In such cases, new consent may be requested.